Charlton Medical Practice - Information about the doctors surgery opening hours, appointments, online prescriptions, health information and much more

EMERGENCY REPEAT MEDICATION - NHS 111

CHARLTON IS WORKING CLOSELY WITH LOCAL COMMUNITY PHARMACISTS

Pharmacies across Shropshire, Telford and Wrekin are now offering a range of extended services to help people gain access to medical advice and treatment at a place more convenient to them. The new Community Pharmacy Extended Care Service allows people to visit a local pharmacy instead of their GP practice for a range of minor illnesses. A list of participating pharmacies can be HERE

Read more about this collaborative initiative please read the STW ICB article HERE

To find out more about the Minor Illnesses which are covered by the Extended Care Service, please click HERE

YOUR ACCESSIBILITY IS IMPORTANT TO US

We want to get better at communicating with our patients. We want to make sure you can read and understand the information we send you. If you find it hard to read our letters or if you need someone to support you at appointments, please let us know by completing the following form.

Accessible Needs Form

CHARLTON MEDICAL CENTRE - MISSION STATEMENT

We are forward thinking and have a proactive approach to preventative medicine. We are a well-equipped practice and use the latest technology which enables us to offer a variety of in-house services. Our modern pleasant building offers both free parking and disabled access.Our mission is to strive for the highest possible standards of quality personal care in which you are treated with dignity, respect and in strict confidence. Principles of equality and non-discrimination, regardless of race, religion, beliefs, gender or sexual orientation, are very important to all of us.

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Please read our Zero Tolerance Policy HERE

WE ARE AN ARMED FORCES VETERAN FRIENDLY ACCREDITED PRACTICE

PATIENT ACCESS - ONLINE SERVICES

If you have not already registered for our online services, please collect your letter (Patient Access Form) from reception. Once obtained, please click HERE or click on the Request Appointment box below and follow the instructions to complete your online services registration which will allow you to book appointments and request repeat medication online.

NHSE have created a set of patient guides, some in Easy Read format, to help you understand how GP Online Services works and how you can use them to take more control of your health care. These leaflets can be found HERE

How can I find my NHS Number?

You may need your NHS Number for online contact with different NHS organisations. Please click HERE to find your NHS Number.

How can I register for the NHS App?

For more information about the NHS App and how to Register, please click HERE

ONLINE CONSULTATION INSTRUCTIONS

This facility is whereby you select your problem and answer a list of questions. The information you provide is sent to a Doctor who then decides the next step needed and you would be contacted accordingly. PLEASE NOTE THIS IS ONLY TO BE USED FOR ROUTINE ADMIN RELATED QUERIES SUCH AS, FIT NOTE REQUESTS, AN ONGOING REFERRAL QUERY. THIS IS NOT TO BE USED FOR URGENT ON THE DAY CARE AS IT CAN TAKE UP TO 5 WORKING DAYS FOR THE GP'S TO ACTION.