Did you know Charlton is using the new CPCS (Community Pharmacy Consultation Service)

To improve access for patients to a same-day consultation with a healthcare professional, Charlton has joined other local practices in signing up to the new CPCS. The aim is to direct patients to the most appropriate person to help them, which may be a GP or a community pharmacist.

From 23rd May 2022 if your symptoms can be resolved by a booked consultation with the community pharmacist instead of the GP, you will be offered a same-day referral to a pharmacy of your choice. Your consultation may take place on the phone or in person at the pharmacy.

We think this is a positive step in improving patient access to same day appointments for minor ailments, but it will still be down to individual patient choice if you wish to accept the offer.  We are working closely with your local pharmacist who is a highly trained and skilled clinician, experienced in treating minor illnesses. Once you see how great they are at helping with minor ailments we don’t think you’ll look back.

This will also help us to free up GP appointments for people with more complex health needs and ensure that everyone gets treated at the right time, by the right healthcare professional.

You can help us

We are keen to hear what you think and will be listening to your comments and feedback about your experience of using this new community pharmacist service.

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