We are pleased to be able to introduce our new Appointments & Prescriptions Online Service

Appointments and Prescriptions online can be found at the link below:

Appointments & Prescriptions Online Website

This service allows you to:

• Book and cancel SINGLE ROUTINE appointments (see practice Guidance below for types of appointments not available for on-line booking).

• Request repeat medication - for medication that you currently have available for repeat issue. Please do not ask for medication that is not on your current repeat list, and please allow two working days in order to process your request.

• Send secure messages to practice staff. Please remember to include your telephone number so that we can get back to you if needed.

In order to use Appointments and Prescriptions Online, you will need to Register for the service.  You can register online, or on request at reception, where the receptionist can generate your "Opt in" details

Doctors Appointments

Please ensure that you book your appointment appropriately. If you are unsure as to whether it is appropriate for you to see a doctor or nurse, please contact us by telephone. It is currently only possible for you to book a single routine appointment with either the doctor, or the nurse. Clinic appointments, such as antenatal/postnatal, diabetic, asthma, smears, vaccinations, blood tests etc., still need to be booked via the surgery. We hope to expand on the appointment types available online in the future.

Reason for Appointment

We would ask that you enter a reason for your appointment in the box provided when booking an appointment. This gives us the opportunity to ensure that it is appropriate for you to see the doctor, rather than the nurse. Please be assured that the practice has a strict confidentiality policy.

Appointments for Family Members

Unfortunately the system is not flexible enough to allow you to book appointments or request repeat prescriptions for family members. Each patient requires their own unique Username and Password.

Inappropriate Use

We will be closely monitoring the use of this service. Patients who are abusing the service, will have their access revoked.

We would consider inappropriate use as:

• booking appointments and not using them
• booking appointments for other family members using your name
• consistently booking inappropriate appointments with the doctor or nurse
• sending inappropriate or abusive messages.
• We hope that you find this new facility useful. We hope there will not be any difficulties with the new services, but as with all new systems there is always the possibility of teething problems. Please bear with us, and let us know what you think!