The easiest ways to order repeat prescriptions are:

• using your NHS account (through the NHS website or in the NHS App)
• using the GP online system (Patient Access) via the link at the top of this page
• •Practice Website: Medication Request Form using this link - Request Repeat Prescription Form - Charlton Medical Practice
• Email: stw.cmc@nhs.net

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

• bring the paper form to the surgery - see our opening times here

We do not take repeat prescription requests over the telephone.

To help us process the high volume of repeat prescription requests, please allow up to 4 working days for your prescription to be processed.

To avoid running out of medication, please request your repeat prescription 7 days in advance rather than waiting until your tablets have finished.

As a general rule, prescription times are as follows:

Due to the high volume of requests received by the practice each day, we are unable to advise when your prescription is ready. Please contact your nominated pharmacy 4 working days after your request has been put in.

Please note that the surgery is not open on Saturday morning. You should therefore ensure that prescriptions needed over the weekend are requested early enough to be processed before the surgery closes on Friday evening.

If you require your prescription to be printed and posted back to you please include a stamped addressed envelope with your request.

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (nhs.uk)

If you have any queries about your prescription or medication, please contact the surgery on 01952 620138 and choose OPTION 3

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review, where the doctor deems necessary. We will contact you if you need to come in for a review.

Prescription charges

Find out more about prescription charges (nhs.uk).

Community Pharmacy Consultation Service aims to provide eligible patients who are registered with a GP practice contracted to NHS England North Midlands Staffordshire and Shropshire Area (NHSE S&S) with access to free advice and treatment for common ailments, characterised by acute onset, via Community Pharmacy. The service will be provided through Community Pharmacies contracted to NHS England North Midlands Staffordshire and Shropshire Area (NHSE S&S) who have signed a Service Level Agreement to provide the service.

The overall aim of the scheme is to ensure that patients can access self-care advice for the treatment of common ailments and, where appropriate, can be supplied with over the counter medicines at NHS expense to treat their ailment. 

Patients accessing the service that are entitled to free prescriptions will receive medication free of charge. All current NHS exemptions (including those with valid pre-payment certificates) are applicable, and the patient will be asked to provide evidence of their exemption.

Patients that are not exempt will be required to pay the standard prescription charge.

Common Ailments List:

A new NHS England campaign aims to raise awareness of prescription saving schemes. 

A Prescription Prepayment Certificate will save people money if they pay for more than three months, or 11 items in 12 months. The certificate covers all NHS prescriptions for a set pre-paid price, which can also be spread over 10 direct debit payments.

People on a low income could be entitled to help with costs or even free prescriptions through the low income scheme, depending on their circumstances. 

The campaign is specifically targeting those living with long-term conditions as well as people living in deprived areas as data shows these populations receive significantly more prescription items than those living in less deprived areas.

For more information on Prescription Prepayment Certificates visit: www.nhsbsa.nhs.uk/ppc and for the low income scheme eligibility checker, click HERE

To access the campaign resources for use in practices, please click here